[Abstract] Objective We aimed to investigate the application of informatization in the quality management
of Chinese herbal medicine decoction commissioned by hospitals, make the management more efficient, ensure
the medication safety in patients, and increase patients' trust in the quality of commissioned decoction. Methods
Using the hospital information system, informatization management was used in each link of the whole process,
from doctor's prescription to patients' receival of the commissioned decoction. Results The informatization
transformation exceeded the information barrier among hospitals, patients, and commissioned decoction institution
and has enabled pharmacists to handle the commissioned decoction more efficiently. The number of patients
choosing commissioned decoction has significantly increased, whereas the number of complaints regarding the
quality of the commissioned decoction immensely decreased. The comparative analysis of the data before and after
informatization showed statistical significance (P<0.05). Conclusion Informatization is an effective method for
the quality management of commissioned decoction of Chinese herbal medicine.
[Key words] Commissioned decoction of Chinese herbal medicine; Informatization; Management